Project
Project standard
The project checks a score
Notch actually
Actor
Fine
In
Poor
2, arrange guest room service
Neat, efficiency tall, things is all ready
15
15
13.5
12
7.5
3, the phone serves
Receive a sentence fast, manner good, business is ripe, accurate without accident
20
20
18
16
10
4, wash dress Wu
Good, formalities understands the attitude, quality is good
10
10
9
8
5
5, guest room sends eat the service
Rapid, accurate, efficiency is tall
20
20
18
16
10
6, Wu of meeting customer service
Manner good, efficiency is tall, safe
10
10
9
8
5
7, quality of closed-circuit television program
Image clarity, acoustic quality is good
5
5
4.5
4
2.5
8, sound quality, effect
Acoustic quality is good, adjust effective
5
5
4.5
4
2.5
9, wake a service up
The manner is good, precise without accident
2
2
1.8
1.6
1
10, bed opening night serves
Manner good, efficiency is tall, considerate
2
2
1.8
1.6
1
11, the service that brush a shoe
Rapid, accurate, quality is good
5
5
4.5
4
2.5
12, drinking water and ice are fast supply
Have assure, seasonable, wholesome
10
10
9
8
5
13, the service that provides for the disabled
Manner good, efficiency is tall, considerate
2
2
1.8
1.6
1
14, other service (every 4 minutes)
4
4
3.6
3.2
2
15, guest room serves the effect
Above 14 notch on average 95% above are medium, 70% above to be difference for fine, 70% above for actor, 85% above
10
10
9
8
5
4, dining-room (bar) service quality (manner, efficiency, considerate, norms)
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Project standard
The project checks a score
Notch actually
Actor
Fine
In
Poor
2, arrange guest room service
Neat, efficiency tall, things is all ready
15
15
13.5
12
7.5
3, the phone serves
Receive a sentence fast, manner good, business is ripe, accurate without accident
20
20
18
16
10
4, wash dress Wu
Good, formalities understands the attitude, quality is good
10
10
9
8
5
5, guest room sends eat the service
Rapid, accurate, efficiency is tall
20
20
18
16
10
6, Wu of meeting customer service
Manner good, efficiency is tall, safe
10
10
9
8
5
7, quality of closed-circuit television program
Image clarity, acoustic quality is good
5
5
4.5
4
2.5
8, sound quality, effect
Acoustic quality is good, adjust effective
5
5
4.5
4
2.5
9, wake a service up
The manner is good, precise without accident
2
2
1.8
1.6
1
10, bed opening night serves
Manner good, efficiency is tall, considerate
2
2
1.8
1.6
1
11, the service that brush a shoe
Rapid, accurate, quality is good
5
5
4.5
4
2.5
12, drinking water and ice are fast supply
Have assure, seasonable, wholesome
10
10
9
8
5
13, the service that provides for the disabled
Manner good, efficiency is tall, considerate
2
2
1.8
1.6
1
14, other service (every 4 minutes)
4
4
3.6
3.2
2
15, guest room serves the effect
Above 14 notch on average 95% above are medium, 70% above to be difference for fine, 70% above for actor, 85% above
10
10
9
8
5
4, dining-room (bar) service quality (manner, efficiency, considerate, norms)
Previous12 Next